Production & Delivery

Production Time


Production time refers to the time taken to make custom hairsystem. It does NOT include the time used for the following things:

-Consulting with us

-Sending in old hair systems, samples and templates, etc.

-Discussing uncertain order details after we receive yourpayment.

-Shipping

In other words, production time is counted from the date thatall the order details are confirmed, all the necessary samples and templatesare received, and payment is received.

 

Base size smaller than 10”x10”

Base size over 10”x10”

 Regular Production Time

8-9 weeks

9-10 weeks

 Rush Production Time

6-7 weeks

8-9 weeks

 Super Rush Production Time

 Please consult us before placing a super rush order.

 

Above production time is for most hair systems. Somecomplicated and special hair systems cannot be completed within that timeframe, like silk top, extra-long hair and extra heavy density, etc. If you needa hair system within a specific time frame, please contact us for free consultation before you place order.

 

Shipping Time

Magichair cooperates with several world-renowned expresscompanies like DHL, FedEx, TNT, UPS, etc. They ship to most countries within aweek, usually 3-5 business days. For some special regions, other expressservice or postal service will be used and the shipping time is subject to theactual situation. 

 

*Please be awared that any customs duty or tax involved at thecustoms of the customer's country will be borne by customers. The price for anyorder at Magichair does NOT include the customs duties or taxes. If thecustomer doesn't or refuses to do the customs clearance timely, the packagemight be returned or disposed of by the customs; in this situation, Magichairtakes no responsibility and will not issue any refund for the order.